Set up a PTR record

A PTR record maps an IP address to a domain name, as opposed to an A record which points a domain name to an IP address.

What is a PTR record used for?

PTR records are normally used for outbound email servers, since incoming mail servers may not accept a message from an IP address that doesn’t identify itself with a PTR record. A PTR record that matches the domain name from which an email was sent is one of the signals that the email shouldn’t be marked as spam.

Set up a PTR record

1. Navigate to the Virtual private servers or Dedicated servers section in the left-side menu.
2. Select the checkbox next to the server you want to edit PTR records for, then click IP addresses.

3. In the window that opens, select the checkbox next to the IP address you want to edit, then click Edit.

4. Enter a domain name in the Domain field and click OK. The PTR record will be created automatically.